SPAesthetic

Privacy Policy

Last updated: November 4, 2025

Welcome to SPAesthetic. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information as you use our website and services.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect are:

a) Information You Provide to Us

  • Account Information: When you create an account, you provide us with personal information, including your full name, email address, organization name, and a secure password.
  • Order Information: When you place an order, we collect information necessary to process that order, such as your shipping address and contact phone number.

b) Information from Third Parties

  • Payment Information: We use Razorpay as our third-party payment processor. When you make a payment, your payment details (such as credit card or bank account information) are provided directly to Razorpay. We do not store your full payment card details on our servers. We only receive a transaction token and confirmation of your payment.

c) Automatically Collected Information

We may automatically collect standard information about your device and how you interact with our site, such as your IP address, browser type, pages viewed, and the dates/times of your visits. We use this information for analytics and to improve our website's functionality.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To create, maintain, and secure your account.
  • To verify your email address by sending a One-Time Password (OTP).
  • To process and fulfill your orders, including managing payments and shipping.
  • To communicate with you about your orders, such as sending confirmation and shipping notification emails.
  • To respond to your customer service inquiries and support requests.
  • To improve and optimize our website, products, and services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third-party marketers. We only share your information in the following limited circumstances:

  • Payment Processors: We share necessary order information with Razorpay to process your payments.
  • Shipping Providers: We will share your name and shipping address with our delivery partners (e.g., courier services) to ship your products to you.
  • Service Providers: We use Google's SMTP service (Gmail) to send you transactional emails (like OTPs and order confirmations).
  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request from a public authority.

4. Data Security

We are committed to protecting your information. We implement a variety of security measures, including:

  • Hashing your password using industry-standard algorithms so it is not stored in plaintext.
  • Using secure servers (HTTPS) for all data transmission.
  • Limiting access to personal information to employees and contractors who need to know that information to process it for us.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Rights

You have rights regarding your personal data. You can access, update, or correct the personal information in your account at any time. If you wish to delete your account, please contact us at the email address below.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this page periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: